Arrivals forecourt, Birmingham Airport – 06 : 05 a.m.
Your Tesla Model 3 is sideswiped by a hire car while you’re helping passengers unload. Security need the damaged EV moved, and you’ve another airport run tomorrow. SR Claims steps in—because the road never waits.
No card swipe, no jargon, no downtime.
That’s the Friend-First Promise of SR Claims.
Call 0203 146 3556 or WhatsApp 07585 300 600 as soon as the scene is safe.
Step | What Happens | Your Benefit |
---|---|---|
1. Call & Confirm | 24/7 hotline or WhatsApp → we verify non-fault status & collect insurer details. | Peace of mind in minutes. |
2. Reserve & Explain | We book a like-for-like vehicle with a trusted hire partner and translate all paperwork (English, Romanian, Urdu, Tamil, Hindi). | Total clarity before you sign. |
3. Deliver & Handover | Hire partner drops the vehicle within 24 h—including evenings & weekends. | Back on the road quickly. |
4. Collect & Close | Once your car is repaired or written off, your car damage is settled, the hire partner collects. | Zero admin at the finish line. |
A non-fault crash shouldn’t park your life. UK research shows an average repair lead-time of 13.5 days for modern vehicles (Source: https://www.cap-hpi.com).* During that time:
SR Claims solves these problems by co-ordinating with their nationwide fleet partners— at no upfront cost to you.
Vehicle Type | Ideal For | Key Features | Delivery Aim |
---|---|---|---|
London Taxi / PHV | Hackney & private hire drivers | TfL or council plate, meter sealed, hire-&-reward insurance | 12–24 h (Greater London) |
Standard Cars | Family, commuter, fleet users | Hatchback/SUV ≤ 36 mths old, A/C, Bluetooth | 8–20 h (urban) |
Electric Vehicles | Eco-conscious drivers, prestige hire | Tesla, Nissan Leaf etc., CCS cable included | 18–24 h |
Commercial Vans | Trades & deliveries (≤ 3.5 t) | Racking on request, goods-in-transit cover | 24–36 h |
Motorcycles | Couriers, commuters | 125–650 cc, helmet & top-box supplied | 12–24 h |
Like-for-like hire within 24 h, unlimited mileage, courier & taxi-ready.
Any garage, any paint code, cash option.
One bilingual case manager (EN/RO/UR/TA/HI).
We invoice the third-party insurer, you pay 0 today.
WhatsApp photos + repair timeline checklist.
30 years in the trade.
Cost Item | You Pay | At-Fault Insurer Pays | Notes |
---|---|---|---|
Vehicle daily rate | £0 | ✔ | Industry-standard ABI rates |
Delivery & collection | £0 | ✔ | Evening & weekend included |
Insurance & breakdown | £0 | ✔ | Comprehensive cover |
Liability dispute | Potential | ✖ | We warn you early & give options |
✅ Crash happened in England
✅ Clearly not your fault (witness, police ref, dashcam, or admission)
✅ Other vehicle insured
✅ You need mobility for work or family
✅ You hold a full UK licence (or taxi/PHV badge)
Unsure? WhatsApp us a voice note. We reply in under 15 minutes, 24/7.
We aim for delivery within 24 h nationwide; 12 h in major cities.
No. The hire agreement is with the rental company. We simply co-ordinate and chase insurers.
Our partner fleet company make all possible necessary checks on liability prior to provide you hire car. They would explain you in case they are not sure about liability on initial stage. If the at-fault insurer U-turns later on, you may become responsible for reasonable hire charges. We will:
Standard cars & taxis: unlimited UK mileage. Vans & bikes: reasonable use for your trade.