Accident Recovery & Safe Storage In LONDON
Fast, Friendly Help for Taxis, Cars & Bikes across England
Two a.m., hard shoulder of the A406. Blue lights strobe, passengers grumble, and every passing minute chips away at your earnings. You can juggle multiple helplines—or tap the one contact who treats you like a friend. SR Claims answers in under 30 seconds, dispatches the right truck, secures your vehicle in a 24/7-CCTV compound, and lines up a plated replacement so you can keep moving.
Why Getting Recovered Quickly Really Matters
Blocked carriageways attract penalties, stranded drivers lose income, and unattended vehicles invite secondary damage or theft. Data from England’s Highways Agency shows that each additional hour a broken-down taxi remains roadside costs the operator an average £47 in lost fares and surcharges. Our London-first network trims that downtime to minutes, not hours.
24/7 | Multilingual | Like-for-Like Vehicles | No Upfront Cost
How Our 4-Step Service Works
1
Call & Confirm Non-Fault
Actionable insight: Save 0203 146 3556 under “Roadside Friend” before you next start the engine.
- Live adviser answers < 30 s
- Confirms the collision is non-fault
- Pin-point your exact location.
2
Quick Action
- One plain-English mandate via SMS or email—no portals, no printing.
- Takes ~3 minutes; Explained verbally, texted for your records—authorises SR Claims to recover, store and oversee your vehicle.
3
Secure Recovery & Storage
- Correct truck type: tilt-bed, van-lift, or enclosed trailer
- On-scene photos for evidence-grade imaging
- Transfer to indoor, gated compound (24/7 CCTV, PIN entry, fire alarms)
4
Repair or Cash-Out
Once liability is agreed, we coordinate:
- Repair: Manufacturer-standard parts at approved garages.
- Total loss: Negotiation of a fair cash-in-lieu settlement.
- Like-for-like hire delivered in ≤ 24 h (fleet mix: 60 % taxis, 25 % cars, 15 % bikes)
- Small, pre-agreed co-ordination fee deducted only after insurer pays.
Which Recovery Option Suits You?
Why Drivers Choose SR Claims
Drivers turn to SR Claims because we combine speed, specialist know-how, and genuine care—exactly what you need in the stressful minutes after a non-fault collision.
Rapid, Human Response
Real people answer the phone in under 30 seconds, 24 hours a day.
Like-for-Like Replacements
Plated taxis, family cars, or motorcycles delivered—usually within a day—so you don’t miss work or appointments.
Single Point of Contact
One dedicated case manager handles recovery, hire, storage, repairs, and insurer liaison—no chasing multiple departments.
Secure, Indoor Storage
Vehicles rest in gated, CCTV-monitored compounds with evidence-grade imaging for your claim.
Multilingual Support
- English, Romanian, Urdu, Tamil, and Hindi advisors make every step clear and comfortable.
No Up-Front Cost
For non fault drivers, Recovery and secure storage, and our coordination are paid through the at-fault insurer; you pay nothing today.
Do You Qualify for Our Help?
Do You Qualify for Our Help?
You likely do if:
- The collision happened in England.
- Another insured party was clearly at fault.
- Your vehicle is a taxi, private car, LCV ≤ 3.5 t, or motorcycle ≤ 1 200 cc.
- You need assistance only with vehicle damage (no injury claim).
We cannot assist with:
- Scotland, Wales or NI incidents.
- At-fault or uninsured driver cases.
Costs – Who Pays & When
Frequently Asked Questions
Average arrival is 45 minutes; congestion or police control zones may add slight delays.
Yes. Costs are recovered from the at-fault insurer, so your policy is unaffected.
Yes—Monday-Saturday, 08:00-18:00, with 24 h notice for security.
Disputes are uncommon, but if liability is challenged you could become responsible for the reasonable costs of recovery and storage. We stay in close contact, share the evidence we gather on your behalf, and outline all available options before any charges are passed to you.
Absolutely—low-angle winches, insulated storage bays and EV-qualified technicians.